Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or opt in to receive communications (including SMS/MMS). By using our services, you agree to the practices described here.
Information We Collect
Contact & Identifiers: name, email, phone number, postal address, IP address.
Property & Deal Info: property address, condition, timing, price expectations, photos you provide.
Communications: messages, call recordings (where permitted), form submissions, support requests.
Device/Usage Data: pages viewed, referring site, timestamps, approximate location, cookies.
Lead Sources/Referrals: how you heard about us, ad campaign data.
Optional Financial Info (Sellers/Buyers): title/closing details you or your title company share.
2. How We Use Information
To evaluate properties and provide offers or services you request.
To communicate with you (email, phone, SMS/MMS), including confirmations, reminders, updates.
For marketing with your consent and to personalize your experience.
For fraud prevention, security, analytics, and to comply with laws and contracts.
3. SMS/MMS Communications & Consent
By submitting a form with your phone number or texting us first, you consent to receive SMS/MMS from us related to your inquiry and similar updates.
Message frequency: varies.
Message & data rates may apply.
Opt‑out anytime: reply STOP to cancel.
Help: reply HELP or email [your support email].
Carrier disclaimer: Carriers are not liable for delayed or undelivered messages.
4. Cookies & Tracking
We use cookies, pixels, and similar technologies for site functionality, analytics, and (where enabled) advertising. You can manage cookies in your browser; disabling some cookies may limit functionality.
5. Sharing of Information
We do not sell personal information. We may share with:
Service Providers/Processors: CRM, email/SMS platforms, analytics, hosting, title/closing partners—only as needed to perform services for us.
Business Transfers: during a merger, acquisition, financing, or sale of assets.
Legal/Compliance: to comply with law, enforce our terms, or protect rights, safety, and property.
6. Data Retention & Security
We keep data only as long as necessary for the purposes above and legal obligations.
We use reasonable administrative, technical, and physical safeguards; no system is 100% secure.
7. Your Rights & Choices
Opt‑out of marketing: unsubscribe links or reply STOP to SMS.
Access/Update/Delete: email [your support email] to request.
Do Not Track: we do not respond to DNT signals at this time.
8. State & International Notices
California/Colorado/Connecticut/Virginia/etc.: You may request access, deletion, correction, and to limit use of sensitive data (if collected). Submit requests to [your support email]. We do not “sell” personal information as defined by CCPA/CPRA, nor share for cross‑context behavioral advertising without your right to opt out.
GDPR (EU/UK) Visitors: Our lawful bases include consent, contract, and legitimate interests. You may request access/erasure/portability or object/restrict processing by contacting us. If transferring data outside your region, we use appropriate safeguards.
9. Children’s Privacy
Our services are not directed to children under 13 (or 16 where applicable). We do not knowingly collect data from children.
10. Third‑Party Links
Our site may link to third‑party sites. Their privacy practices are governed by their own policies.
11. Changes to This Policy
We may update this Policy periodically. The “Effective date” will reflect the latest version.
12. Information for clients
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared by any third parties.12) Contact Us
13. Information for clients
Directly Yours Home Solution
Address: 807 Cana Grove Colorado Springs Colorado 80916
Email: directlyyourshomesolutions@directlyyourshomesolution.com
Phone: 719-744-4141
